CSA Lead Configuration Analyst
Overview of role
The Lead Configuration Analyst works closely with other OC members and the Business in support of Process Automation to implement the Schroders digital workforce. This CSA resource should ideally have strong leadership skills to manage the allocated CPA’s and configuration experience with relevant CSA toolsets including RPA, OCR and Machine Learning to:
• Day to day management of CPA’s activities and related projects and manage any implementation risks including escalation where required
• Conducts the detailed process assessment, utilizing the process assessment framework
• Plan and execute automation sprints
• Conducts quality control activities as per the delivery lifecycle
• Collaboration with the CSA GP and other OC’s on process automation opportunity identification
• Engaging effectively with multiple stakeholders, across Technology and Business, including process SMEs
• Analysing and solving complex business problems with speed and efficiency, developing technology solutions to these problems and managing configuration project deliverables throughout the automation lifecycle
• Collaborating with other GP and OC members to ensure configuration priorities are aligned to overall strategy and business needs
• Supporting the creation of Process Design and Solution Design Documents
Essential Skills
• Undergraduate degree in Science / Technology / Engineering
• Basic team management skills
• Basic understanding of Lean and Agile principles, frameworks and tools, and the ability to apply these principles in RPA solution design
• Able to understand RPA requirements and translate them into technical solutions
• Familiarity with process improvement and transformation programmes of work
• Ability to demonstrate critical thinking; carry out objective analysis and evaluation of an issue in order to inform decision making
• Understand the importance of tracking, managing and documenting all configuration issues to ensure overall project cohesion and appropriate risk management
• Excellent verbal, written, and interpersonal communication skills
Desirable Skills
• Experience with RPA tools (Blue Prism, Automation Anywhere, UIPath)
• Lean Six Sigma qualification
• Exposure to .NET (C#) and .NET framework application development
• Experience with RPA integration to Aladdin Investment Management Solution from Blackrock
• Basics of a scripting language (JS/ VBS/ JavaScript)
• Experience with programming (preferable in Java / .NET (C#, VB, etc.)/ VBA / HTML/ SQL)