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Job Specification

Job Title: Change Analyst

Department: Group Change

Location: London / Luxembourg / Singapore / New York

Company Overview

We’re a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future.

We have around 5,000 people on six continents. And we’ve been around for over 200 years, but keep adapting as society and technology changes. What doesn’t change is our commitment to helping our clients, and society, prosper.

Team Overview

In order to ensure that the emergent technology needs of our clients, regulators and internal stakeholders are able to be met quickly and effectively Schroders is undertaking the Leading Enterprise Agile Programme (LEAP) within Global Technology. In order to ensure this is achieved without compromising the stability and security of the platform, Schroders Global Technology is implementing a bespoke agile operating model, based on the SAFe methodology, which ensures that technology support and infrastructure is unaffected and the requisite governance and control is in place.

As a result, large programmes of work are now managed differently. In the new operating model, projects are replaced with Epics. Epics are defined as any initiative that lasts longer than one, three month programme increment (PI) or requires work to be performed on more than one Capability. Epics are similar to projects in that they describe the business outcome resulting from a series of change activities. However, unlike projects, Epics to not have a dedicated team established to deliver the outcome, rather, the Epic is broken down into smaller features which are delivered by individual Capability aligned agile teams. Change Managers and Change Analysts will be responsible for taking a holistic view of an Epic and managing non-technology aspects of the change.

While the Change Manager role should ideally sit within the business unit sponsoring the change, there is currently a lack of practical maturity in the execution of the role. In order to ensure a globally consistent approach to analysing, estimating value and size of epics, in which stakeholders are supported equitably whilst retaining an enterprise wide perspective of change, a team will be established to provide Epic Ownership and Business Analysis services to other business units. The team is organised as a single global practice. The team offers Epic Ownership as a managed service for business units who do not have a capability to do so themselves, and does not provide resource augmentation for business stakeholders or agile teams. In addition, the practice is responsible for developing best practice and training of people within business change teams who wish to take on the roles of Change Manager or Change Analyst.

The team is not part of the Global Technology function, and offers a separate, complementary service to our business customers. The team does not act as an intermediary between Capability Owners and agile teams and does not support day to day running of agile teams, such as backlog refinement or story writing.

Overview of role

Change Analysts are responsible for supporting internal business customers at Schroders to help manage large scale change by performing analysis, contributing to drafting the business case and co-ordinating delivery of multiple features by a number of Capability aligned agile teams. 

Key duties

• Contribute to high level analysis of proposed epics to identify scope, size and value of Epics
• Contribute to supporting Epic sponsors in preparing the business case
• Work with Capability Owners and Leads to break Epics down into Features
• Contribute maintaining relationships with vendors and other parties and ensuring alignment with GT agile teams where necessary
• Contribute to managing non-technology change (e.g. process, vendor engagement, procurement)
• Contribute to defining and continuously improving best practice for Change Analysis
• Contribute to developing and maintaining trust alongside a good working relationship with senior business stakeholders
• Supporting the development of the wider Group Change and Group Technology organization
• Responsible for managing their own work, estimating its complexity and size, determining technical design (within architectural guidelines) and/or business process change
• Contribute to the continuous improvement of the Group Change function

General and Technical skills

• Knowledge and experience of delivering change using Agile methodologies, preferably SAFe
• Experience of business analysis across a number of business domains; number of different (positive) experiences is valued higher then length of experience
• Strong communication skills, experience managing relationships with senior stakeholders
• Excellent understanding of the Asset Management business
• Experience of working with global colleagues and stakeholders and sensitivity to cultural differences, time zones etc.
• Excellent command of the English language, both written and spoken
• High level of technical skill in use of business analysis techniques, methodologies and artefacts to support large-scale change management and the agile methodology

Qualifications

• Certified Safe Agilist (SA)
• Basic professional qualifications relating to the asset management industry (such as IMC) and business analysis (ISEB) are preferred
• Educated to at least undergraduate degree level

Personal Attributes

• Inspiring and collaborative team player
• Friendly, approachable, enjoys working with people from a variety of backgrounds
• Comfortable with ambiguity and change
• Receptive to others’ ideas and responds constructively to challenge

• Continuous improvement mind-set, challenges the status quo and seeks self improvement

Schroders is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

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